Insights for Modern Operations

Practical strategies for improving workflows, decision-making, and adoption of new tools, including AI, without the hype

Lanzko Insights
July 7, 2026
How do you pick the 100 files out of 1900 that need to be reviewed? Sampling is where audits quietly go wrong. It doesn’t have to be.
June 15, 2026
The most valuable tools in insurance are being built by people who spent their careers inside the problem. That same group is the easiest to filter out and the industry can't afford to.
May 11, 2026
Before you deploy AI to handle claims, deploy it to review them. The case for making claims audit your AI pilot — and why it changes everything that comes after